What is the lead time for delivery of products ordered online from Hyper Paint?
Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 12:00 hours.
Should the product not be in stock please allow 3 working days plus freight transit time (If the manufacturer has the products in stock). This will allow for delivery to our warehouse.
- 1 – 3 Days (main areas)
- 1 – 7 Days (outlying areas)
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence, Hyper Paint (Pty) Ltd will contact you via email or contact number and provide a revised shipping schedule.
What is your Refund/Returns policy?
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 10 calendar days.
* Note: Hyper Paint (PTY) Ltd will not refund or exchange on any paint that has been mixed to a customer’s specification no matter what the quantity of the purchased paint will be. Hyper Paint (PTY) Ltd will not exchange or refund on any electrical products whatsoever.