For all official information and updates regarding COVID-19, visit the South African Department of Health’s website at www.SAcoronavirus.co.za
  • CALL US NOW
  • Main Branch : 011 493 4525
  • Online Sales : 011 493 1461
  • We Deliver Within 24 hours

Love is a policy, Without
terms & conditions
David Eddings

Terms & Conditions

About us

Hyper Paint (PTY) Ltd is a family owned and run business; we are the leading specialist retailer of paint in Johannesburg. Hyper Paints first branch opened in Ophirton in 1981 and we have gone from strength to strength now running six branches around Johannesburg.

In the first few years, Hyper traded principally from its main Ophirton flagship store and supplied paint and paint supplies to DIY customers and contractors around Johannesburg and even further out. We are a prominent figure in the community, sharing innovations and businesses with the likes of Turffontein racecourse and various schools.

  • We are the leading stockist of Dulux paint in southern Africa.
  • We are below factory prices on all Dulux paint.
  • We are also stockists of Plascon wood finishing and industrial products as well as Chemspec wood finishing and industrial products.
  • We have a wide selection of electrical and plumbing products from wire and light fittings to basins, baths and pipes.
  • We also have a wide range of doors and door handles

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owners of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail (onlinesales@hyperpaint.co.za).

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Privacy Policy

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 12:00 hours.

Should the product not be in stock please allow 3 working days plus freight transit time (If the manufacturer has the products in stock). This will allow for delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence, Hyper Paint (Pty) Ltd will contact you via email or contact number and provide a revised shipping schedule.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Shipping

Hyper Paint (Pty) Ltd delivers to anywhere in South Africa and provides a free delivery service for any orders above R3000.00 (incl VAT).

For any purchases less than above mentioned sales price it will result in a R250.00 delivery charge payable when the order is placed.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

See Payment & Shipping Options

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every

Attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Refunds/returns Policy

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 10 calendar days.

* Note: Hyper Paint (PTY) Ltd will not refund or exchange on any paint that has been mixed to a customer’s specification no matter what the quantity of the purchased paint will be. Hyper Paint (PTY) Ltd will not exchange or refund on any electrical products whatsoever.

Disclosure of outlet country at time of payment

South Africa
Standard Bank

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

Hyper Paint (PTY) Ltd endeavours to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

Hyper Paint (PTY) Ltd reserves the right to change pricing at any time without prior notice.

Hyper Paint (PTY) Ltd reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 10 days of shipment.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax (087) 942-7837 or email onlinesales@hyperpaint.co.za.

Security Policy

  1. Paygate (DPO) process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate DPO to obtain confidential information.
  2. DPO is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. DPO continually reviews and enhances its security in line with technological changes.

See Payment & Shipping Options

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Hyper Paint (PTY) Ltd and/ or its suppliers and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Hyper Paint (PTY) Ltd for any civil action or any legal action deemed necessary against me.

Contact Details

Physical address: 1 Coventry Street Ophirton, Johannesburg, Gauteng

Postal address: 2091, 1 Coventry Street Ophirton, Johannesburg, Gauteng

Email address: admin@hyperpaint.co.za

Phone numbers: 011 493 1461

Fax numbers: 087 9427837

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002